Receiving Call-ins

x When samples arrive, each item will be in a bag or box. There should be a docket inside the bag detailing everything the PR has lent.

x Check off all samples in the bag against the docket.

x Most PRs now send the docket via email to save paper, so don’t panic if no docket—always check your inbox first. If there’s no docket via email, then make a note of how many pieces there are, then call the PR to tell them about the missing docket and how many pieces you have counted in—ask them to forward you the docket via email.

x If a sample is not in the bag but is noted on the docket, call the PR as soon as possible. You do not want to be paying for other people’s mistakes. If it is after working hours, email them straight away so the PR is in the loop if something is missing – the email will be timed and dated should the sample not be located.

x If there is an extra sample in the bag, but not listed on the docket, let the PR know, make a note on the docket and make sure it is returned with the other samples. This shows good form and practice.

x Treat the clothes with care, you as the stylist are very much responsible for these samples, even when borrowing for a magazine.

x Photocopy each docket so that you have a copy to keep; the original will eventually go back in the returns bag to the PR.